Keeping your card secure is of utmost importance to us. If you ever come across any suspicious transactions, unauthorized use, or fraudulent activities happening on your card, it is important that you take immediate action to lock it. To help you out, we have created this article to guide you through the steps to secure your card in such situations.
Steps:
Navigate to 'Card' under 'Main Menu'.
Select the card which you wish to configure notification settings from the list of Card accounts.
Once the card overview page appears, click on 'Lock Card' in the upper right corner.
Once the popup appears, click 'Yes'.
Your card will be locked automatically once the confirmation message appears.
*Note: Likewise, you can unlock the card by clicking 'Unlock Card' when your credit card is being locked.
Contact us:
If you have come across any suspicious transactions, unauthorized use, or fraudulent activities on your card, it is crucial that you report it to us immediately. This will allow us to thoroughly investigate the issue and provide you with the best possible assistance. Our top priority is ensuring the security of your card and the protection of your funds.