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Step-by-Step Guide to Early Redemption
Step-by-Step Guide to Early Redemption
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Written by Support
Updated over a week ago

You can redeem your lock subscription anytime before the maturity date. This article will provide you with a step-by-step guide to redeem your products.

Key Information

1. Please note that you will forgo all interest or rewards earned through the investment when you redeem your subscription before the maturity date.

2. Upon reaching the designated maturity date or if the user opts for early redemption, the subscribed asset will be returned to their account.

3. The redemption date varies between products. Please check the subscription page for details.

Steps

  1. Go to 'Earn & Invest' under 'Main Menu', and select 'Portfolio'.

  2. Locate and select the product you wish to redeem early under 'Positions' in 'Portfolio'.

  3. On the subscription detail page that follows, click 'Redeem'.

  4. Next, you will enter the redemption instruction confirmation page. Please review the instruction to avoid any errors. Once all information is confirmed to be accurate, click 'Place Instruction' to proceed. If not, click 'Back'.

  5. Your redemption instruction will be placed once the confirmation page appears. The principal amount will be returned to your funding account, while any accumulated interest and rewards will be forfeited.

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