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Schedule payment

All information and FAQs concerning payment scheduling

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Written by Support

How can I schedule payment to be processed at a future date?

You can make a payment with the scheduled bill payment function at a future date.

Here are the steps:

  1. Click on 'Commercial Invoice Payment' under 'Pay & Transfer.'

  2. Read the requirements and click ‘Continue.’

  3. Upload the invoice(s) and press ‘Upload Invoice.’

  4. After extracting the invoice details, please select the payment type and fill in the recipient details, then press ‘Continue.’

  5. Tick ‘Schedule Pay.’ After entering the amount and selecting the debit account, press ‘Continue.’

  6. Read the important note and press ‘Continue.’

  7. You can choose whether to pay later or set up recurring payments. Select the schedule details, including the date and frequency (if appropriate), then press ‘Continue.’

  8. Read the pre-confirmation, tick the acknowledgment, and then press ‘Confirm.’

How far ahead can I schedule my bill payment?

You can schedule your payment as far ahead as you want.

Can I cancel a scheduled payment?

Yes, you can cancel a scheduled payment anytime by logging into your Trust portal. First, access your ‘Activities’ tab on the bar menu, then click into the corresponding payment instruction you wish to cancel. On the following pop-up window, find and click ‘Cancel instruction’ at the bottom to complete the cancellation of the bill payment.

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